Who is Liable for Defective Products?
Spare parts on the Internet are cheap. Who cares where they come from?
The workshop should care. If it installs a spare part, it must ensure that the installed part is flawless, even if the customer brings it themselves. If this part turns out to be defective or even causes an accident, the workshop may have to assume liability in certain circumstances: For instance, if the spare part comes from an unverifiable source, if it is not possible to determine the manufacturer or the suppliers, or if the part was purchased from outside the European Union. In such a case, the product liability law will consider the workshop to be the manufacturer. This is a serious risk for the workshop, especially when dealing with safety parts.
Our recommendation: Only use branded spare parts from a reliable source as the manufacturer is, of course, liable in this case.
Nice-to-know
LEMFÖRDER, the No. 1 in original equipment manufacturing worldwide.
Whether original equipment or spare parts: Only high-premium steering and chassis parts offer safety, long service life and maximum riding/driving comfort. For this reason, numerous vehicle manufacturers rely on products from LEMFÖRDER.
Watch our movie to learn how we achieve and ensure this quality with up-to-date test methods. Take a glimpse of our daily business. Of what drives us.
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